Terms and Condition

Effective Date: 05/12/2025

Welcome to Cashew Day – The Dryfruits Studio. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Use of Our Website

By using our website, you agree that:

  • You are at least 18 years old.

  • You will not misuse or harm the website in any way.

  • All information you provide is accurate and complete.

We reserve the right to cancel orders, block accounts, or restrict access if misuse is detected.

2. Product Information

We specialize in premium dry fruits, nuts, seeds, berries, and related food products.
While we try to provide accurate descriptions and images, please note:

  • Color, size, or texture may vary slightly due to natural variations.

  • All product weights are approximate and may vary slightly due to moisture levels.

  • Prices and availability may change without notice.

We do not guarantee that product descriptions are error‑free; in case of errors, we may cancel the order.

3. Order Confirmation & Payment

When you place an order:

  • You must provide accurate personal and delivery information.

  • Orders are confirmed only after successful online payment.

  • Payments are processed securely via third‑party payment gateways.

We do not store or have access to your card or banking details.

4. Shipping & Delivery

  • Delivery times depend on your location and courier partner operations.

  • We pack all products in sealed, food‑grade materials to maintain freshness.

  • Once the package is handed to the courier, responsibility shifts to the customer.

  • Delays due to courier, weather, or unforeseen events are not our liability.

You will receive tracking details once the order is shipped.

5. Returns, Replacements & Refunds

Dry fruits and food items are perishable and consumable, so:

  • Products cannot be returned if opened, used, or tampered with.

  • Returns are accepted only if you receive:

    • Wrong product

    • Damaged product

    • Expired product

  • You must notify us within 24–48 hours of delivery with supporting photos/videos.

  • Refunds/replacements will be processed after verification.

We reserve the right to approve or reject refund/return requests based on evidence.

6. Quality & Freshness

We ensure:

  • Fresh products

  • Hygienic packaging

  • Quality checks before dispatch

However, taste and texture may vary naturally from batch to batch.

7. Allergies & Health Disclaimer

Some products may contain:

  • Nuts

  • Seeds

  • Sulphites

  • Natural allergens

Customers are responsible for checking product labels and allergen information.

We are not liable for allergic reactions.

8. User Accounts

For registered users:

  • You must maintain the confidentiality of your login details.

  • You are responsible for activities under your account.

  • We may deactivate accounts for suspicious or fraudulent activities.

9. Intellectual Property

All content on the website-images, text, graphics, branding is our exclusive property.

You are not allowed to copy, distribute, or replicate any content without permission.

10. Third‑Party Links

Our website may include links to external websites.
We are not responsible for:

  • Their content

  • Their policies

  • Any issues arising from using third‑party sites

Always review their terms independently.

11. Limitation of Liability

We are not liable for:

  • Any losses from delays, service interruptions, or data issues

  • Health issues related to overconsumption or allergies

  • Indirect, incidental, or consequential damages

Purchasing our products is at your own discretion and responsibility.

12. Changes to Terms

We may revise these Terms & Conditions anytime.
Changes will be posted on this page with an updated date.

Your continued use of the website means you accept the new terms.

13. Contact Us

For questions, feedback, or support, contact us at:

Cashew Day – The Dryfruits Studio
📍 Address: Alankar Char Rasta, Besides Rajasthan Gate, Mahatma Gandhi Road, BARDOLI – 394601. Dist. Suart (Gujarat) INDIA
📞 Phone: +91 987 943 5800
📧 Email: info@cashewday.in
🌐 Website: https://cashewday.in/